Terms of Purchase for FemmeVogue​

These Terms of Purchase govern all transactions made through FemmeVogue (www.femmevogue.shop) for the purchase of Women’s Tops, Dresses, Swimwear, Bottoms, and Bags. By placing an order with us, you agree to comply with these terms.​

1. Order Placement and Confirmation​

  • All orders are subject to availability. Once you submit an order, we will send a confirmation email to the address provided, acknowledging receipt of your order. This does not constitute acceptance; your order is confirmed only when we dispatch the items, at which point a shipping confirmation email will be sent.​
  • All prices displayed on the website are in USD (United States Dollars) and include applicable taxes (where required by law). Shipping costs are calculated at checkout based on your location and order details.​

2. Shipping and Delivery​

  • Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of payment confirmation.​
  • Delivery Time: After dispatch, delivery is estimated to take 6-12 business days, regardless of the destination. Please note that delivery times are approximate and may be affected by factors beyond our control (e.g., customs delays, weather conditions, postal service disruptions).​
  • We do not offer express shipping at this time. All orders are shipped via standard delivery methods.​

3. Payment​

  • We accept major credit/debit cards (Visa, Mastercard, American Express, etc.) and other secure payment methods as indicated on the website.​
  • Payment must be completed in full at the time of order placement. Your payment information is processed securely through third-party payment processors, and we do not store full payment card details.​

4. Returns Policy​

  • We offer a 60-day return period from the date of delivery. To be eligible for a return, items must be unused, in their original condition (with tags attached), and in the original packaging.​
  • Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.​
  • To initiate a return, please contact our customer service team at [email protected] with your order number and details of the item(s) to be returned. We will provide instructions for returning the items.​
  • You are responsible for the cost of return shipping, unless the return is due to a defect, damage, or an error on our part.​

5. Refunds​

  • Once we receive and inspect the returned items (typically within 3-5 business days of receipt), we will process your refund.​
  • Refunds are issued in USD to the original payment method used for the purchase.​
  • The time it takes for the refund to appear in your account is 5-10 business days, depending on your bank or payment processor’s policies.​

6. Cancellations​

  • Orders can be canceled only if they have not yet been shipped. To cancel an order, contact us immediately at [email protected] with your order number. If the order has already been dispatched, you will need to follow our returns policy once you receive the items.​

7. Product Information​

  • We strive to provide accurate descriptions, images, and pricing for all products. However, we reserve the right to correct any errors (e.g., pricing, availability) and may cancel or adjust orders accordingly. In such cases, we will notify you promptly.​

8. Modifications to Terms​

  • FemmeVogue reserves the right to update or modify these Terms of Purchase at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website after such changes constitutes acceptance of the updated terms.​

9. Contact Us​

For any questions or concerns regarding these Terms of Purchase, please contact our customer service team at [email protected].