Shipping Policy for FemmeVogue

At FemmeVogue, we are committed to ensuring your orders are processed and delivered efficiently. This Shipping Policy outlines the details of our shipping procedures, timelines, and related information.

1. Order Processing Time

Orders are typically processed within 1-3 business days from the date of payment confirmation. Processing time may be extended during peak seasons, holidays, or due to unforeseen circumstances. We will notify you via email if there is a significant delay in processing your order.

2. Delivery Timeframe

After your order has been shipped, the estimated delivery time is 6-12 business days, regardless of the destination. Please note that delivery times are approximate and may be affected by factors beyond our control, including but not limited to customs clearance procedures, weather conditions, postal service delays, and local transportation issues.

3. Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of your order. The exact shipping cost will be displayed at checkout before you complete your payment.

4. Shipping Methods

We use reputable third-party shipping carriers to deliver your orders. The available shipping methods will be presented at checkout, and you can select the one that best suits your needs. Please note that we do not offer expedited shipping options at this time.

5. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery through the carrier’s website.

6. Customs and Duties

For international shipments, please be aware that your order may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking with your local customs office for information on applicable charges before placing your order.

7. Undeliverable Packages

If a package is returned to us as undeliverable (e.g., due to an incorrect shipping address, recipient unavailability), we will notify you via email. You will have the option to arrange for re-shipping, in which case additional shipping costs will apply, or to receive a refund (excluding the original shipping cost). If we do not receive a response from you within 30 days, the order will be considered abandoned, and a refund (excluding shipping costs) will be processed automatically.

8. Address Changes

Once an order has been processed and shipped, we cannot modify the shipping address. Please ensure that your shipping address is accurate and complete at the time of checkout. If you need to change the address before your order is shipped, contact our customer service team at [email protected] as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that address changes will be possible after order processing has begun.

9. Contact Us

If you have any questions or concerns regarding the shipping of your order, please contact our customer service team at [email protected]. We will be happy to assist you.